Certificate IV in Business Frontline Management (BSB41004)

Do you want to be at the forefront of your career?

When you take time away from work, you want your colleagues to pine for your valuable contributions.

It’s time to let loose the leader within!

Key Areas of learning
Develop work priorities
Promote team effectiveness
Monitor a safe workplace
Manage projects
Implement effective workplace relationships
Implement operational plan
Implement continuous improvement
Coordinate implementation of customer service strategies

What will you achieve from this course?

This course is especially designed for those who are moving into supervisory positions and require the skills to become an effective team leader but this training also complements those who have developed existing supervisory skills on the job and want formal recognition of these achievements.

The Certificate IV in Frontline Management is structured to ensure that you have the skills to manage projects and achieve greater profits through fundamental strategic planning. This will effectively show you how to be an innovative and proactive contributor to your business.

How to gain your qualification faster & transfer to University!
Fast Track
RPL (Recognition of prior learning)
University credit transfer

How long does the course take?

Choosing to study online allows you to study at a pace that suits your lifestyle

Total nominal hours
 330 hrs
 
Full time load
 12hrs/wk
 
Full-time duration
 28 weeks
 
Maximum 12 months access to online course. (Approx. 10-20 hours to complete each unit

Certificate IV in Business Frontline Management (BSB41004)

You are required to complete 8 units:

Unit Code
Unit Name/Description
 
BSBCMN402A
Develop work priorities
 
This unit covers the skills and knowledge required to plan own work schedules, monitor and obtain feedback on work performance and development.
 
BSBFLM412A
Promote team effectiveness
 
This unit specifies the outcomes required of frontline managers to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation
 
BSBCMN411A
Monitor a safe workplace
 
This unit is concerned with OHS responsibilities of employees with supervisory responsibilities to implement and monitor the organisation's Occupational Health and Safety policies, procedures and programs in the relevant work area to meet legislative requirements.
 
BSBCMN419A
Manage projects
 
This unit covers the management of a straightforward project or a section of a larger project. It focuses on the application of project management skills and the requirement to meet timelines, quality standards, budgetary limits and other requirements set for the project.
 
BSBFLM403B
Implement effective workplace relationships
 
This unit specifies the outcomes required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation.
 
BSBFLM405B
Implement operational plan

This unit specifies the outcomes required to implement the operational plan by monitoring and adjusting operational performance, producing short-term plans for the department/section, planning and acquiring resources and providing reports on performance as required.
 
BSBFLM409B
Implement continuous improvement
 
This unit specifies the outcomes required to implement the organisation's continuous improvement systems and processes. Particular emphasis is on using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.
 
BSBCMN410A
Coordinate implementation of customer service strategies
 
This unit covers the skills and knowledge required to advise on, and carry out customer service strategies, and evaluate customer strategies on the basis of feedback and design strategies for improvement.
 
Entry Requirements:

Sufficient literacy and numeracy skills to complete the course (if you can read this website without help you should be ok)
Access to an internet connection and computer
 
Payment options

Option 1- Pay Now

When you choose to pay up front for the Certificate IV in Business Frontline Management you will receive a 10% discount off the total cost of the course.

Course Cost $2200

Pay Only $1980

Save $220

Option 2 - Monthly Payment

Choose this flexible option and you can start achieving today with a low deposit and affordable interest- free monthly instalments.

Low Deposit $330

11 Monthly Payments $170